Privacy statement

Linde Material Handling UK Ltd is delighted that you have visited our website and that you are interested in our company and products.

This Privacy Statement provides you with information on how we process your personal data when you use our online service offering at www.linde-mh.co.uk (our 'website'). Personal data refers to any data that relates to you as an individual. This Privacy Statement also informs you about your rights as a data subject (see points 5, 6 and 7).

1 Controller

The Controller as defined in Article 4 (7) of Regulation (EU) 2016/679 (European General Data Protection Regulation – GDPR) in relation to personal data obtained through www.linde-mh.co.uk is:

Linde Material Handling UK Ltd
Kingsclere Road
Basingstoke
Hants
United Kingdom
Phone: +44 1256 342000
eMail: enquiries@linde-mh.co.uk

2. The data protection officer of Linde Material Handling UK Ltd – your point of contact for data protection

If you have any questions concerning the processing of your personal data or the exercise of your rights as a data subject (see points 5, 6 and 7), please feel free to contact our data protection officer directly.

The Data Protection Officer
Linde Material Handling UK Ltd
Kingsclere Road
Basingstoke
Hants
United Kingdom
Phone: +44 1256 342000
GDPR@linde-mh.co.uk

3. Processing of your personal data

3.1. How your personal data is processed when you visit our website

Every time you access our website, data and information is communicated to our website servers by the web browser used on your end device. As part of this process, we collect the following data:

  • the IP address of the internet-enabled device that is requesting access to the website;
  • the time and date of access to the website;
  • the prior website or application from which our website was accessed (the so-called 'referrer' URL);
  • the browser type and version you used;
  • the operating system of the internet-enabled device you used;
  • the name of your internet service provider;
  • the sub-pages of our website that were accessed by your system;
  • any files (e.g. PDF or Word documents) downloaded from our website.

This data is also temporarily recorded in log files on our system. We do not store this data together with other personal data relating to you.

Your IP address needs to be stored temporarily by the system in order to make our website available to you. For the duration of your visit to our website, we therefore need to store your IP address.

The data listed above is stored in log files in order to

  • render the contents of our website correctly;
  • optimize our website;
  • ensure the long-term operability of our IT systems and
  • technology, especially with regard to ensuring the security and stability of our website;
  • provide public prosecution services with the information they require in the event of a cyber-attack.

Where the processing of personal data is required for the purpose of making our website available, Article 6 (1) b GDPR constitutes the legal basis for such processing activities. Where the processing of personal data is required for the purpose of assessing the security and stability of our systems, Article 6 (1) f GDPR constitutes the legal basis for such processing activities. The legitimate interest for the processing of personal data arises from the aforementioned purpose of ensuring system security and stability. We will never use the data we collect to make inferences about your person.

The data is automatically erased as soon as it is no longer required for the purpose for which it was collected. Data processed for the purpose of making our website available is erased at the end of the browser session. Data stored in log files is erased automatically after a maximum of seven days.

The data processing activities described above are essential for the operation of our website. It is therefore not possible for users to object to this type of data processing.

We also use cookies and web analysis services when users visit our website. More information on this can be found in point 3.4 of this Privacy Statement.

3.3. Contacting the company

When you contact our company by email, we obtain and store the following data:

  • your email address, and
  • further information, including any personal data provided by you in this context, such as contact details.

This data is processed by us pursuant to Article 6 (1) f GDPR. The purpose of this data processing activity is to process your inquiry.

If you contact us by email, you can object to the processing of your personal data at any time by sending an email to GDPR@linde-mh.co.uk

In this event, our correspondence with you will be terminated and any personal data stored in connection with your inquiry will be erased without delay.

3.4. Use of cookies (required for technical reasons or not required for technical reasons)

We would like to get to know you better so that we can offer you a more personalized service and it will be easier for us to honor your wishes regarding our use of your personal data. For this reason, our website uses cookies (including some cookies from third-party providers).

Cookies are small text files that are used by many websites from Germany and around the world. Cookies are created automatically by your browser when you visit our website and are stored by our server on the hard drive of your end device (computer or mobile device).

Cookies do not cause any damage to your end device and do not carry any viruses, Trojans, or other malware. The cookie is used to record information collected about the specific end device you use. Cookies therefore contain a set of characters that make it possible to clearly identify the browser when you make a repeat visit to our website.

3.5.1. Use of cookies that are required for technical reasons

In order to provide you with a smooth online experience, we use so-called 'session cookies'. These cookies are used to process the following types of data:

  • browser type/version,
  • operating system used by your device,
  • referrer URL (website visited immediately prior to accessing our website),
  • host name of the device requesting access (IP address),
  • time of the server request.

The data listed above is processed by us so that when you switch between pages on our website, our system can recognize that you have already visited certain pages. This makes our website more user-friendly.

If you return to our website in order to use our services, our system will be able to recognize automatically that you have visited our website before and can recall your inputs and settings from this previous session so that you do not need to enter them again.

We need to process your personal data in this way in order to be able to provide our website service. The legal basis for this data processing using cookies required for technical reasons is therefore Article 6 (1) b GDPR.

Most web browsers are configured to accept cookies automatically.

The duration for which cookies are stored varies depending on their intended use.

Generally, cookies are automatically deleted when you leave a website. However, to enhance the user-friendliness of our website, we also use temporary cookies that remain stored in your end device for a defined period of time.

Of course, you can also view our website without accepting cookies. If you do not wish to benefit from the advantages of cookies, you can change your browser settings to disable or restrict the acceptance of cookies. Please note that this may limit the functionality of our online offering.

The following list offers further information on how to manage your cookie settings or disable cookies in your browser:

Google Chrome:
https://support.google.com/chrome/answer/95647?hl

Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer:
http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Safari:
http://help.apple.com/safari/mac/8.0/#/sfri11471

3.5.2. Use of cookies for tracking and analytical purposes

We also use cookies on this website to analyze data in relation to your use of our website (for information on cookies, see point 3.4 above). The use of these cookies is not required for any technical reason. We use a range of technological solutions from third-party providers in this context.

etracker

Technological solutions of the web analysis service provider etracker GmbH – registered address: Erste Brunnenstrasse 1, 20459 Hamburg, Germany – are used to collect and store data for marketing and optimization purposes. These processing activities are performed based on Article 6 (1) f GDPR (legitimate interest).

Usage profiles may be created from this data under a pseudonym. Cookies are used for this purpose.

Personal data collected using etracker technologies is not used to identify visitors to our website personally without their express consent or to associate personal data with the person to whom the pseudonym refers.

The data is erased as soon as it is no longer required for analytical purposes.

You have the right to object to this processing of your personal data with effect for the future. To do so, you can obtain an opt-out cookie from etracker via the link provided below. The opt-out cookie ensures that etracker will no longer collect and store data regarding your usage of our website. The opt-out cookie, which is called 'cntcookie', will be stored on your system by etracker. Please do not delete this cookie for as long as you wish your objection to the processing to remain valid.

Objection to the collection and storing of data using cookies (opt-out cookie):
https://www.etracker.de/privacy?et=9J3BM9

For further information, please refer to the privacy policy of etracker:
https://www.etracker.com/en/data-privacy/

4. Integration of third-party services and content

4.1. External links

We are an agile company and so it is important to us to be present and available to our customers wherever they spend their time. Social media links to LinkedIn, YouTube and Twitter have therefore been embedded on our website. The logos of these social media platforms will help you identify the links to the websites of the social media services on our website.

If you click on one of these social media links, you will be redirected to the corporate profile of Linde Material Handling UK Ltd on the corresponding social media platform. The processing of personal data by the relevant social media provider begins only at this point in time. For information on how your personal data is processed when you use the websites of these social media providers, please refer to the data protection information made available by the provider in question.

4.2. Use of other active elements

Our website contains integrated active elements such as JavaScript and ActiveX, as well as other control elements and script languages that include active components. If you have any security concerns, you can disable these elements in your browser settings at any time. Our website is also navigable without JavaScript.

4.3 Integration of services and contents of third parties

Facebook

On the basis of our legitimate interests for the purpose of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, we use the social plug-ins of the social network Facebook. The provider is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereafter referred to as ‘Facebook’ for short. Plug-ins can visualize interaction elements or content, such as: videos, graphics and text articles and are recognizable by one of the Facebook logos (a white ‘f’ on a blue tile, the terms "Like", "I like this" or a „thumbs-up“ sign) or are identified by the "Facebook social plug-in" extension. You can view the list and appearance of the Facebook social plug-ins here: https://developers.facebook.com/docs/plugins/ https://developers.facebook.com/docs/plugins/

The Facebook social platform is certified under the Privacy Shield Agreement, thereby providing a guarantee to comply with European data protection law.

Once a user invokes a feature of this online platform that includes such a plug-in, their device establishes a direct connection with the Facebook servers. The content of the plug-in is transmitted by Facebook directly to the user's device and is integrated by the latter into the online platform. In the process, usage profiles of the users can be created from the data processed. We draw your attention to the fact that we have no control whatsoever over the extent of the data that Facebook collects with the aid of this plug-in.

Furthermore, through integration of the plug-ins, Facebook receives the information that a user has accessed the corresponding page of the online platform. If the user is logged in on Facebook, Facebook can associate the visit with his Facebook account. If users interact with the plug-ins (e.g. by clicking the Like button or by submitting a comment), the corresponding information is transmitted by your device directly to Facebook and stored there. If a user is not a member of Facebook, the possibility still exists that Facebook will recognize and store her/his IP address. According to information provided by Facebook, only an anonymized IP address is stored in Germany.

If a user is already a Facebook member and does not want Facebook to collect data about her/him via this online platform and links that data with her/his member data stored by Facebook, she/he must log out of Facebook and delete her/his cookies before using our online platform.Additional settings for using data for promotional purposes are available in the Facebook profile settings at: www.facebook.com/settings. Detailed information on the purpose and extent of data collection, the further processing and use of the data by Facebook, as well as your relevant rights and setting options relating to protecting your privacy can be found in the privacy policy of Facebook: https://www.facebook.com/about/privacy/

LinkedIn

On the basis of our legitimate interests for the purpose of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, the features of the social network LinkedIn. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.Each time you visit one of our pages that contains LinkedIn features, a connection is made to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address.If you click LinkedIn's ‘Recommend button’ and are logged in to your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We draw attention to the fact that we, in our capacity as the provider of the web pages, have no knowledge of the content of the transmitted data or of their use by LinkedIn. For your rights and setting options relating to protecting your privacy, please refer to the respective privacy policy of the provider: https://www.linkedin.com/legal/privacy-policy

Further information on the opt-out procedure can be found here: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

YouTube

On the basis of our legitimate interests for the purposes of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, we integrate the features of the web service YouTube for the display and replaying of videos.The provider of these features is YouTube, LLC 901 Cherry Ave.San Bruno, CA 94066 USA.YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

In this case, extended data protection mode is used, which, according to information given by the provider, does not activate any storage of user information until the video is replayed. As soon as the replaying of embedded YouTube videos is started, YouTube uses cookies to collect information about the user behaviour. These are for the purpose of collecting statistics on videos, improving user friendliness and preventing improper procedures.Each time our website is accessed, regardless of whether any embedded videos are played, a connection is made to the Google network ‘DoubleClick’, which can trigger further data processing procedures without the influence of our company.

Further information about the use of cookies can be found in the privacy policy of YouTube at: https://www.google.de/intl/en/policies/privacy/

Google-Maps

Our website uses the ‘Google Maps’ component to display maps and create travel directions.Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as ‘Google’.

By using this website the user agrees to the collection, processing and use of automatically collected data and data entered by the user (including the IP address) by Google, an agent of Google or third parties. The data processing takes place on the basis of your consent within the meaning of Section Subsection 1 (a) of the GDPR.

In addition, each time the component ‘Google Maps’ is accessed, a cookie is set by Google in order to process user settings and user data for display of the page on which the component ‘Google Maps’ is integrated. This cookie is usually not deleted by closing the browser, but expires after a certain amount of time, unless it is manually deleted by you beforehand.

If you disagree with the processing of your data, you have the option of disabling the ‘Google Maps’ service and, by doing this, preventing the transmission of data to Google. To do so, you must disable the Java Script feature in your browser. However, we draw your attention to the fact that in this case you will not be able to use ‘Google Maps’ or only to a limited extent.

The terms of service for Google Maps can be found at the following link: https://www.google.de/intl/en/policies/terms/regional.html

Full details on transparency, options and privacy policy can be found at the privacy centre of google.com: www.google.de/intl/en/policies/privacy/

5. Your rights as a data subject

You are a data subject within the meaning of Article 4 (1) GDPR if your personal data is processed on this website. As a data subject, you have the following rights in relation to the controller:

  • Pursuant to Article 7 (3) sentence 1 GDPR, you have the right to withdraw the consent to the processing of your data at any time. If you withdraw your consent to the processing, this will not affect the legality of processing activities performed prior to the withdrawal of your consent.
  • Pursuant to Article 15 GDPR, you have the right to be informed by us as to whether or not personal data about you is being processed, and the right to obtain access to such personal data free of charge, through the provision of a copy in writing or – at your request – in an electronic format.
  • Pursuant to Article 16 GDPR, you have the right to demand that any personal data about you that is inaccurate be rectified or that any personal data about you that is accurate but incomplete be completed without delay, including with an supplementary statement.
  • Pursuant to Article 17 GDPR, you have the right to demand that your personal data processed by us be erased without delay, unless we are required to continue to store this data in order to comply with statutory or contractual retention periods or other statutory rights or obligations;
  • Pursuant to Article 18 GDPR, you have the right to demand that the processing of your personal data be restricted;
  • Pursuant to Article 20 GDPR, you have a right to data portability.

This means that you are entitled to receive a copy of the relevant personal data in a structured and commonly used, machine-readable format for the purpose of providing this data to another controller.

  • You also have the right to lodge a complaint with a supervisory authority. You can usually address your complaint to the competent supervisory authority for the location of your usual residence or workplace, or registered office.

6. Right to object

If your personal data is processed by us based on a legitimate interest pursuant to Article 6 (1) f GDPR, you have the right to object to this processing of your personal data pursuant to Article 21 GDPR on grounds relating to your particular situation or if the processing activity you wish to object to is performed for direct marketing purposes. In the latter case, your right to object is unconditional and your request must be carried out by us without any need for you to provide a specific reason. If you wish to object, you can simply send an email to

GDPR@linde-mh.co.uk

7. Data security

The Linde Material Handling UK Ltd continuously implements appropriate technical and organizational security measures to protect your personal data comprehensively against manipulation, partial or total loss, and unauthorized access by third parties. We improve our security measures on an ongoing basis to keep in step with technological advances.

In addition to securing our premises and systems, we also use an encryption method on this website. This means that any personal data transmitted by you, including your payment details, will be sent using the generally accepted and safe SSL (secure socket layer) protocol in order to prevent any misuse of your data by third parties. SSL is a secure and tried-and-tested standard that is also used for purposes such as online banking. One way of finding out if you are using a secure SSL connection is to check whether the lock symbol in the status bar of your browser displays a closed lock and whether the URL in the address bar begins with 'https'.

Notwithstanding the above, we would like to stress that web-based data transmissions can never be considered completely secure (e.g. email correspondence) and that we are therefore unable to provide any absolute guarantee in relation to the protection of your data against unauthorized access by third parties.

8. Updates to this Privacy Statement

This Privacy Statement is currently effective and was last updated on July 2018.

Linde Material Handling UK Ltd reserves the right to amend or add to this Privacy Statement at any time in accordance with statutory data protection requirements. Any changes to this Privacy Statement will be published here on our website.

Any new data protection provisions thus become effective upon publication. We recommend that you visit this web page on a regular basis to ensure that you are always informed about the latest version of this Privacy Statement.