Choosing the best handling equipment to meet one’s business needs is not just a question of selecting a reliable, quality product. Good, local after-sales support is a key element which plays an essential role in keeping the equipment in prime condition to ensure you in turn are able to provide your clients with an efficient service.
The Linde customer support programme is aimed at keeping your equipment on the move with maximum uptime throughout the life of the equipment. With nine regional Linde national network companies incorporating a total of 23 local customer support centres, we are never far away from your business. 1000 factory-trained service engineers operate from these centres and have local knowledge of the truck pools in their areas which is also reflected in the parts inventories held in their vans. Our aim is to respond to your needs as quickly as possible and to have high first-time-fix ratios.
- Bespoke maintenance contract programmes matched to your individual operational leads
- Contracted 24 hour call-out facilities
- Customer site resident engineers
- Mixed fleet, mixed brand service contracts
- Comprehensive workshop facilities at each network company where major overhauls and rebuilds are carried out to the highest standards.
Linde service technicians have a deserved reputation for proficiency. They stay abreast of every technical development and advance through continuous training schedules. Regular revision and advanced training courses at our UK training centres.
Through its maintenance programmes, the Linde national network service organisation supports its products from delivery to their ultimate disposal after a productive working life. This close association with the product in the field provides invaluable feedback for new product development as well as ongoing product enhancement, all aimed at constantly seeking new ways to optimise efficiency and reduce operating costs for the customer.